F.A.QPages

When we submit the payment information to our payment processor, they may decline a charge because of various reasons. If you're sure you have sufficient funds and have entered in all of your information correct but are still having trouble, please contact your bank and discuss the matter with them. Once you've resolved the issue with your credit card company, you can visit our website anytime, and your Shopping Cart contents will still be there when you return.

If you are a resident of New York State in the United States, you will need to pay a 4% state sales tax. Depending on the county or municipality where you reside, you will need to pay an additional 3% - 4.875% sales tax, on top of the New York State Sales Tax of 4%. Sales tax is calculated automatically on the 'Checkout' page when placing your order. The cost of shipping is also a taxable item and will incur sales tax if being shipped within New York State. If you are in any other state in the United States, you will not need to pay any sales tax. Sales tax is not charged on any international orders.

Our prices are all listed in US Dollars, as we are a US Based business.

Yes, we accept personal check, cashiers check or money order. To order by Mail, simply print the final page of our checkout process ("Payment Page"), and Mail it along with your payment to: Ansonia Pharmacy 446 6th Avenue New York, NY 10011

Yes, it is possible to cancel an order. Any order which has not shipped will be refunded in full. Any order which has already shipped, can be returned for a refund less the shipping costs, if unopened. Any opened or used items can not be returned.

Orders placed before 3:00 PM Eastern Time are shipped the same day. Any orders placed after 3:00 PM Eastern Time will ship the following day. Any orders placed over the weekend will ship on the coming Monday. Please note, shipping lead times assume that items are in stock and available to ship. If an item is not in stock, we will notify you by phone or e-mail.

Transit times are ultimately dependent on your location and the shipping method you selected at checkout. Estimated deliveries are provided by our shipping carriers once an item has shipped.

Yes, all shipping methods we use allow for tracking of the shipment from end to end.

Currently, we are able to ship our products to: United States. Canada and Mexico. Australia, Austria, Belgium, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States Minor Outlying Islands, British Virgin Islands.

If you are ordering to any country outside of the United States, and depending on the country where the order is being shipped, you may need to pay Customs Duties, VAT, or other local taxes. You will be responsible for paying these taxes and they may need to be pre-paid to the shipping carrier handling the delivery before the package is released to you. The shipping carrier will contact you to arrange payment, so please ensure that you provide a telephone number where you can be reached easily, so as to not delay your delivery.

Any unopened items can be returned for a refund, less the original cost of shipping. The buyer is responsible for all costs related to return shipping. Any opened or used items can not be returned.

Any unopened items can be returned for a credit that can be applied for other items. The buyer is responsible for all costs related to return shipping. Any opened or used items can not be returned for an exchange.